Shipping Policy

At The Grain & Bowl, we’re committed to providing you with a reliable and transparent shipping experience.

Delivery Times

Estimated delivery times are generally:

• 5 to 10 business days for the United States
• 5 to 12 business days for Canada

These timeframes may vary slightly depending on demand or peak periods.

Order Processing

Orders are processed within 24 to 48 hours.

You will receive a confirmation email with a tracking number as soon as your order ships.

Shipping Zones

We currently ship to the United States and Canada. Shipping costs and delivery times may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout and may be free for orders over $100 USD or during current promotions.

Standard shipping rates

• United States: $4.90 USD
• Canada: $7.90 CAD

Order Tracking

All orders are shipped with a tracking number, allowing you to follow your package in real time.

Important Information

Please make sure your shipping address is correct when placing your order. We are not responsible for delays caused by postal services or customs.

For any questions, our customer service team is available Monday through Friday and can be reached at contact@thegrainandbowl.com.

Order Cancellation Policy

We’re proud of our ability to process orders quickly. Most orders are processed within 24 to 48 hours. If you wish to cancel your order for any reason, please email us at contact@thegrainandbowl.com as soon as possible.

The majority of in-stock items are processed and/or shipped within 12 hours, so it’s essential that you contact us within this window if you’d like to attempt to cancel your order before it is processed and/or shipped.

Cancellation requests cannot be accommodated once an order has already been processed.

Address Errors

It is your responsibility to verify the accuracy of your shipping address and to contact us promptly if a correction is needed. Address changes can only be made if your order has not yet been processed.

We cannot be held responsible for incorrect shipping information, nor for orders that are refused or undeliverable (inaccessible addresses, incomplete addresses, etc.).

In such cases, packages may be returned to us, but this is not guaranteed.

If your order is returned to sender, we will offer you either a refund of your order minus shipping costs, or reshipment, depending on your preference.

You are not eligible for reshipment or a refund until your package has been received back by us.