Privacy Policy
SECTION 1 – PERSONAL INFORMATION WE COLLECT
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, mailing address, and email address.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable)
With your permission, we may send you emails about our store, new products, promotions, and other updates.
SMS Marketing (if applicable)
By providing your phone number during checkout, you agree to receive SMS messages regarding your order (including shipping updates and abandoned cart reminders), as well as promotional offers.
You will receive no more than four (4) marketing messages per month.
You may unsubscribe at any time by replying STOP to any SMS message.
SECTION 2 – CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using your information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your express consent or provide you with the opportunity to decline.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at:
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – HOSTINGER
Our online store is hosted by Hostinger. They provide us with the e-commerce platform that enables us to sell our products and services.
Your data is stored through Hostinger’s secure data storage systems, databases, and general application. Your information is protected on secure servers behind firewalls.
Payment Processing
If you choose a direct payment gateway to complete your purchase, Hostinger securely stores your payment information.
Payment data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as necessary to complete your transaction and is deleted afterward.
All direct payment gateways comply with PCI-DSS requirements managed by the PCI Security Standards Council, a joint effort of companies including Visa, Mastercard, American Express, and Discover.
For more information, please review Hostinger’s Terms of Service and Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
Generally, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
Certain third-party providers, such as payment processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.
We encourage you to review their privacy policies so you understand how your personal information will be handled.
Please note that some providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction where that provider or its facilities are located.
For example, if you are located in Canada and your payment is processed by a payment gateway located in the United States, your personal information may be subject to U.S. laws, including the USA PATRIOT Act where applicable.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional industry-standard security measures.
SECTION 7 – COOKIES
We use cookies to improve your browsing experience and analyze website traffic.
Cookies we may use include:
- Session Cookies
- Shopping Cart Cookies
- Website Analytics Cookies
- Performance Cookies
- Preference Cookies
You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionality.
SECTION 8 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this website.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time.
Changes become effective immediately upon posting on this website.
If we make material changes to this policy, we will notify you here so that you remain informed about what information we collect, how we use it, and under what circumstances we disclose it.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue providing products and services to you.
CONTACT INFORMATION
If you would like to:
- Access your personal information
- Correct your personal information
- Update your personal information
- Delete your personal information
- File a complaint
- Request additional information regarding this Privacy Policy
Please contact us at:
The Grain & Bowl Co.
Email: contact@thegrainandbowl.com
SECTION 10 – YOUR U.S. PRIVACY RIGHTS (CCPA/CPRA)
If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect, use, disclose, or share.
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information, subject to applicable legal exceptions.
- Opt out of the sale or sharing of personal information (please note that we do not sell your personal information).
- Limit the use and disclosure of sensitive personal information, where applicable.
- Receive equal service and pricing even if you exercise your privacy rights.
To exercise any of these rights, please contact us using the information below.
We may need to verify your identity before processing your request.
Email: contact@thegrainandbowl.com
SECTION 11 – DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.
When your personal information is no longer required, we securely delete or anonymize it.
SECTION 12 – CHILDREN’S PRIVACY
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will promptly delete it.
If you believe a child has provided us with personal information, please contact us at:
